Frequently Asked Questions

There are two reasons we believe we are different: Firstly, Driven Worldwide is completely dedicated to providing chauffeur driven solutions for financial roadshows, conferences, special events and point to point transfers.

We work hard to totally understand our clients’ objectives and priorities and consistently deliver the quality of service they expect and deserve.

Every aspect of our operation from the design of our reservations database to the way we select our affiliates is designed to yield the very best performance possible for our clients.

Secondly, we truly believe every service we provide, there are three clients:

• The passenger actually travelling in the vehicle and experiencing the chauffeur drive service we provide.
• The project coordinator who needs rapid, accurate and efficient project administration.
• The corporate purchasing professional who has to ensure that their organisation receives the best possible commercial arrangement from Driven Worldwide and that we are a reputable company that is legally compliant with all relevant legislation governing our activities.

Our philosophy is based on the benefits of developing strong professional relationships with our clients and suppliers alike, relationships through which we achieve a mutual understanding of each other's objectives, priorities and expectations. Such understanding breeds rapport and trust, the basis of a true synergy that inspires us to provide the best service we possibly can. This synergy motivates our suppliers and affiliates to excel in every aspect of their service and instils our clients with the confidence and peace of mind they seek.

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Yes. Our office is physically staffed 24 hours a day. Our day time Project Coordinators are rostered to cover the main working day between 0700 & 2000 and our Night Project Coordinators cover from 1900-0800, allowing a 1 hour handover period between teams.

During peak periods, we also provide additional operational cover between 0600 & 0900 and 1800- 2100.

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We will acknowledge receipt of your message or request immediately so you can rest assured that we are dealing with your project. Once we have allocated the project to a Coordinator, analysed the itinerary and created the project and bookings in out reservations system, we will respond to you with 5 digit confirmation number and either full driver details or Callagenix numbers if you prefer. We will respond with this information within 2 hours of your initial request, unless there are any queries or we need further information before we can proceed.

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If our service is of interest to you, please get in touch with Mike Bell (Group Business Development Director), either by e-mail at mike.bell@drivenworldwide.com or by telephone on: +44 (0)20 8318 9110.

We will be delighted to set up a meeting or provide you with our comprehensive information pack, a Rate Card or if you would like us to handle a project on your behalf, we can move forward and set up an account profile for you.

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